Our Policies

RATES & TAX: Some (not all) hosts offer reduced rates during the "off season". Rates listed are for up to 2 people (double occupancy) unless stated otherwise. Rates are subject to change and do not include tax which differs from within the city limits and outside of the city limits. Currently, the tax rate within the city limits is 13.5% and outside the city limits it is 6.5%. A reservation deposit confirms your dates and guarantees no rate increase.

Seasons:         Summer or "season" ~ May 1 - September 30
                              Winter or "off season" ~ October 1 - April 30

RESERVATION DEPOSITS: A 50% deposit from the total reservation is required at the time the reservation is made. Reservations made within the cancellation period require payment in full. We accept VISA or MasterCard only. The deposit is charged to your account on the date of the reservation. PERSONAL CHECKS may be used for the deposit if received within 7 days of making the reservation. A confirmation of your reservation including host's name, address, phone number, date the balance is due, and driving directions are sent to you when your deposit has been received.

BALANCE DUE: Your balance is due by personal check or money order in full on the date the cancellation period starts. Reservations for stays of 1 to 10 days require payment in full 30 days before you arrive. Reservations for stays of 11 to 30 days requires payment in full 60 days before you arrive. Reservations for stays 31 days or more requires payment in full 90 days before arrival. If payment for the balance has not been received by the due date it will be charged to your credit card with a 3% fee.

CANCELLATIONS: A change of a reservation that reduces the number of days or number of rooms originally reserved is considered a cancellation. A refund will be issued minus a $150 or 4% service charge (whichever is higher) for cancellations made before the cancellation deadline. Cancellation deadlines vary depending on length of stay. Please notify us immediately if you have to cancel. After the cancellation deadline NO REFUNDS are given unless we can rebook the cancelled days.

Reservations for stays of 1 to 10 days require a 30 day notice of cancellation.
Reservations for stays of 11 to 30 days require a 60 day notice of cancellation.
Reservations for stays of 31 days or more require a 90 day notice of cancellation.

We highly recommend that you purchase travel insurance. Contact your local agent for information on insurance to cover your vacation.

STANDARD CHECK-IN: arrival time is after 4 p.m. and check out is before 10 a.m.  Without a check-in appointment, we cannot guarantee that your Host will be there to greet you and give you a key! Most Vacation Rentals have key boxes. When your balance is paid you will receive the code to the key box to retrieve your key. Make sure that you know the check-in procedure for the unit you have rented.

ADDITIONAL INFORMATION: All of our listed properties are non-smoking. Some of the non-smoking properties provide a designated outside area for those that do smoke. Children are welcome in most homes. On some of our properties, due to safety or insurance reasons, there may be some age restrictions. A few of our listed properties will accept well behaved pets with a deposit.

PROPERTY HOLDS: A property WILL NOT be held without a deposit. A deposit of 50% of the total stay is required to reserve and hold a property. When your deposit is paid your reservation is confirmed.

 


 

Phone; 907-247-7117
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Last update was on 11/04/17