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OUR POLICIES
RESERVATION DEPOSITS:
A
50% deposit from
the total
reservation is required at the time the reservation is made.
Reservations made within the
cancellation period require payment in full. We accept
VISA or MasterCard only. The deposit is charged to your account
on the
date of the reservation. PERSONAL CHECKS may be used for
the deposit if received within 7 days of making the reservation. A
confirmation of your reservation including host's name, address, phone
number, date the balance is due, and driving directions are sent to you
when your deposit has been received.
BALANCE DUE:
Your balance is due by personal check or money order in full on the date the cancellation period starts.
Reservations for stays of 1 to 10 days require payment in full 30 days
before you arrive. Reservations for stays of 11 to 29 days requires
payment in full 60 days before you arrive. Reservations for 30 days or
more require full payment 90 days before you arrive. If payment for the balance
has not been received by the due date it will be charged to your credit
card with a 3% late fee.
CANCELLATIONS:
A change of a
reservation that reduces the number of days or number of rooms
originally reserved is considered a cancellation. A refund will be
issued minus a $150 or 4% service charge (whichever is higher) for
cancellations made before the cancellation deadline. Cancellation
deadlines vary depending on length of stay. Please notify us immediately
if you have to cancel. After the cancellation deadline NO REFUNDS are
given unless we can rebook the cancelled days.
Reservations for stays
of 1 to 10 days require a 30 day notice of cancellation.
Reservations for stays of 11 to 29 days require a 60 day notice of
cancellation.
Reservations for stays of 30 days or more require a 90 day notice of
cancellation.
We highly recommend
that you purchase travel insurance. Contact your local agent for
information on insurance to cover your vacation.
STANDARD CHECK-IN:
arrival
time is after 4 p.m.
and
check out
is before 10 a.m.
Without a check-in appointment,
we cannot
guarantee that your Host will be there to greet you and give you a key!
Most Vacation Rentals have key boxes. When your balance is paid you will
receive the code to the key box to retrieve your key. Make sure that you
know the check-in procedure for the unit you have rented.
PROPERTY HOLDS:
A property CAN NOT be held without a deposit. A deposit of 50% of the
total stay is required to reserve and hold a property. When your deposit
is paid your reservation is confirmed.
ADDITIONAL INFORMATION:
All of our listed properties are
non-smoking. Some of the non-smoking properties provide
a designated outside area for those that do smoke. Children are welcome
in most homes. On some of our properties, due to safety or insurance
reasons, there may be some age restrictions. A few of our listed
properties will accept well behaved pets with a deposit.
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