Alaska Travelers Accommodations, LLC reserves the right to update and amend these policies at any time.
Seasons: Summer or “season” ~ May 1 – September 30
Winter or “off season” ~ October 1 – April 30
RESERVATION DEPOSITS: A 50% deposit from the total reservation is required at the time the reservation is made. Reservations made within the cancellation period require payment in full. We accept VISA or MasterCard only. The deposit is charged to your account on the date of the reservation. PERSONAL CHECKS may be used for the deposit if received within 7 days of making the reservation. A confirmation of your reservation including host’s name, address, phone number, date the balance is due, and driving directions are sent to you when your deposit has been received.
CANCELLATIONS: A change of a reservation that reduces the number of days or number of rooms originally reserved is considered a cancellation. A refund will be issued minus a $150 or 4% service charge (whichever is higher) for cancellations made before the cancellation deadline. Cancellation deadlines vary depending on length of stay. Please notify us immediately if you have to cancel. After the cancellation deadline NO REFUNDS are given unless we can rebook the cancelled days.
Reservations for stays of 1 to 10 days require a 30 day notice of cancellation.
Reservations for stays of 11 to 29 days require a 60 day notice of cancellation.
Reservations for stays of 30 days or more require a 90 day notice of cancellation.
We highly recommend that you purchase travel insurance. Contact your local agent for information on insurance to cover your vacation.
STANDARD CHECK-IN and CHECK-OUT: arrival time is after 4 p.m. and check out is before 10 a.m. Most Vacation Rentals have key boxes or door codes, but some are check-in by appointment. When your balance is paid you will receive the code to the key box to retrieve your key. Make sure that you know the check-in procedure for the unit you have rented.